Privacy Policy

Last Updated: October 1, 2026

This Privacy Policy explains how Jagannath Holidays collects, uses, and protects the personal information you provide when you use our website or book our services.

1. Information We Collect

Personal details such as your name, phone number, email address, and postal address.
Booking information including travel dates, destinations, number of travellers, and vehicle preferences.
Identity documents such as PAN card copies where required (for example, for cash payments of ₹50,000 or more).
Payment and transaction details shared for processing bookings.
Technical data such as browser type, device information, and pages visited on our website.

2. How We Use Your Information

To process and confirm your bookings and provide the services you request.
To communicate with you regarding your tour, transport, billing, and support requests.
To issue bills and process payments in accordance with applicable laws.
To improve our website, services, and customer experience.
To comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share it with trusted third parties such as hotels, transport operators, and payment processors strictly to fulfil your booking, or where required by law.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings.

6. Your Rights

You may request access to the personal information we hold about you.
You may request correction of inaccurate or incomplete information.
You may request deletion of your personal information, subject to legal and contractual obligations.